Society (S)
In order to achieve our management philosophy of “A Fun Future and Enjoyable Technology Created by Communication” we do not only just develop and manufacture products.
We aim to realize a sustainable, safe, and prosperous society and contribute to solving various social issues and challenges.
Human Rights Initiatives
Human Rights Risk Management
About the Icom Group Human Rights Policy
Since the “Ruggie Framework”, which centers on the basic approach of “protect, respect and remedy” regarding corporate activities and human rights, was approved by the United Nations Human Rights Council in 2008, the ideas of this framework have been successively introduced into international CSR guidelines and the policies of the United Nations and European Union.
In 2011, as the negative impact of corporate activities on human rights increased due to the advancement of globalization, and international discussions on corporate responsibility for human rights violations caused by corporate activities became more active, the UN Guiding Principles, one of the most important international frameworks for “business and human rights”, was unanimously supported by the UN Human Rights Council.
Based on these UN Guiding Principles, the Japanese government has created the “Guidelines for Respecting Human Rights in Responsible Supply Chains”, and is encouraging not only companies that export overseas, but also small and medium-sized companies in Japan to respect human rights.
In the future, legislation and other regulations in line with the UN Guiding Principles will be enacted in countries around the world, and when bidding for government contracts, the activities of companies to respect human rights, including their supply chains, will be verified. This is expected to become one of the conditions for bidding not only overseas, but also for government contracts in Japan.
ICOM has also established the “Icom Group Human Rights Policy” as an initiative in accordance with the “Guidelines for Respecting Human Rights in Responsible Supply Chains”.
This policy sets out the matters that those engaged in Icom's business should comply with, and by making this policy public, we are communicating our expectations that all stakeholders, including business partners and suppliers who may be affected by our business, as well as our officers and employees, will promote initiatives to respect basic human rights and comply with labor standards. In addition to making our policy known to our business partners when we begin new business relationships, we will also actively encourage appropriate action through stakeholder engagement, such as conducting our own surveys using the ongoing SAQ (Self-Assessment Questionnaire). Based on this policy, we will continue to further promote initiatives to respect human rights in our business activities.
Personal Information Protection
Based on our corporate philosophy and in order to live up to the trust of our customers and society, we have established a basic policy for information security to protect all information assets we handle, including information accumulated in the course of business and information entrusted to or obtained by us from various threats, to ensure and maintain confidentiality, integrity, and availability, and to ensure business continuity.
Forced Labor in the Supply Chain
Our “Procurement Policy” requires suppliers to respect the fundamental human rights of their employees in their business activities and to strive to provide a safe and clean work environment, prohibit forced labor, inhumane treatment, child labor, and discrimination, pay appropriate wages and manage working hours, and create a safe work environment.
Diversity
As people's lifestyles diversify due to the declining birthrate, aging population, and globalization, we believe that diversity of human resources is important to continue our growth as a company that is chosen by a wide range of customers.
As part of our management strategy, we are working to create an organization in which each and every employee has equal opportunities to maximize their abilities. By embracing and utilizing diversity, including gender equality, we will be conscious of “diversity and inclusion,” believing that “equal opportunity” is the state we should aim for, in which all people are given equal opportunities.
Human Resource Development of Employees
In the “Medium Term Business Plan 2026”, we have positioned human resource development as one of our most important measures to strengthen our management foundation for the continuous development of our corporate infrastructure. We consider the development of human resources at all levels to be of the utmost importance. In addition to actively promoting collaboration with other companies and acquiring companies, we are working to develop and retain the next generation of human resources and energize the company for continuous development by encouraging the progression of a training system and environment that supports the growth of each and every employee.
Competency Development and Training for Employees
| Training Item | Training Content | Target |
|---|---|---|
| Training according to the position | New employee training | New employees |
| Junior management training | “Chief” level employees | |
| Section manager and assistant manager training | Positions above assistant manager | |
| Senior manager training | Division managers | |
| Distance learning | "Self-development" promotion program | All applicants |
| Specialized training and seminars by each division | Unique expertise and practical training | Applicable employees |
| ISO (including internal auditor training), Trade security | All employees |
Other Initiatives
- Promotion of female employees to management positions
- Re-employment system for retired employees
Health Management and Occupational Safety and Health
In line with the Ministry of Health, Labor and Welfare's “Guidelines for the Maintenance and Promotion of Workers' Mental Health,” we have established a policy for promoting mental health activities such as “Occupational Health and Safety Regulations,” and are working to maintain the mental health of our employees and create a vibrant workplace.
Product Quality and Safety
Basic Philosophy
Request to Suppliers
The management philosophy of the Group is “A Fun Future and Enjoyable Technology Created by Communication” and “We will continue to study and challenge ourselves daily to enhance customer trust and satisfaction and to advance our technology and quality”.
Basic Policy
- We strive daily to improve the quality of our products and services.
- We comply with relevant laws, regulations, mandatory standards, guidelines, etc.
- We set annual goals, implement them, and strive to achieve them.
- We continuously improve our management system.
Sustainable Procurement
In order to provide socially beneficial and safe products, the Icom Group conducts procurement activities based on the following procurement policy.
- We comply with laws, regulations, and social norms.
- We promote procurement activities that take environmental conservation into consideration.
- We always evaluate and select suppliers fairly and impartially, regardless of whether they are domestic or international entities, or how large or small they are.
- In order to provide products that satisfy our customers, we work closely with our suppliers and strive to build long-term relationships of trust.
Icom Group Supplier Code of Conduct
Our Group will meet our customers' expectations by "continuing to create products that satisfy and earn their trust."
We ask that our suppliers also understand our Group's Procurement Policy and implement the following requests.
We also ask that our suppliers request that their suppliers understand our Group's Procurement Policy and promote the implementation of the following items.
1. Compliance with laws, regulations and social norms
Suppliers must comply with the relevant laws, regulations and social norms of the countries and regions in which they conduct business.
Compliance with relevant laws and regulations
Prohibition of improper conduct toward any interested party (illegal gifts, payments, compensation, or the provision of monetary or non-monetary benefits)
Prohibition of transactions with antisocial entities.
2. Human rights and occupational health and safety
Suppliers must respect the basic human rights of employees in their business activities and strive to create a safe and clean working environment.
Prohibition of forced labor, inhumane treatment, child labor, and discrimination. Payment of fair wages, management of working hours, and realization of a safe and clean working environment
3. Environmental conservation
Suppliers should also understand that protecting the global environment is an important issue for all of humanity in the future, and should actively work to promote the creation of products that have a low environmental impact.
Procurement of parts and raw materials with low environmental impact by managing harmful chemicals contained in products or used in the manufacturing process (Icom Green Procurement Standards are posted on our website)
Compliance with local laws and regulations regarding wastewater, sludge, exhaust, etc.
Promotion of efficient use of resources and energy
Reduction of greenhouse gas emissions and waste reduction
Establishment of an environmental conservation system in accordance with ISO14001
4. Fair trade and ethics
In order to build long-term relationships of trust, the supplier's business management situation and risk management are important, so please implement the following items.
Disclosure of management policies and business conditions through status reports, etc.
Prevention of improper acts such as the giving or receiving of inappropriate benefits
Protection of our own intellectual property rights and no infringement of the intellectual property rights of third parties
Preservation of molds, tools, raw materials, etc. lent by our Group
5. Ensuring product safety
In order to maintain and improve the quality of the products provided to customers, please work with our group to establish a quality assurance system that complies with ISO9001.
Compliance with safety standards set by each country and region (Electrical Appliance and Material Safety Act, Consumer Product Safety Act, JIS, UL, CE marking, etc.)
Continuous provision of specifications and quality required by our Group
Promotion of continuous efforts to improve the technical capabilities of suppliers
6. Delivery price
In order to provide products that satisfy customers, we ask that you always offer products at market-competitive prices and make efforts to continuously re-evaluate pricing.
7. Compliance with delivery dates and supply system
In order to ensure a continuous supply of products to customers and to meet the demands of rapid changes in supply and demand, we ask that you comply with delivery dates reliably and establish a stable and flexible supply system.
8. Responses in the event of a disaster or other emergency
In the event of an emergency, such as an earthquake or flood, we will promote the creation of a system in which we can cooperate to continue supply by sharing supply chain information not only between our Group and our suppliers, but also with the suppliers you do business with. We also ask for your cooperation in risk assessment activities during peacetime.
Promoting supply interruption countermeasures in the event of natural disasters, fires, long-term power outages, epidemics, wars, etc.
Consideration and promotion of business continuity plans for suppliers.
9.Management of trade secrets
In transactions with our Group, suppliers are requested to promote information security in order to protect the information they handle from various threats.
Implementing measures to protect against threats to computer networks (such as viruses and worms).
Implementing measures to prevent the leaking of personal information and confidential business information held by suppliers.